Quality Compliance

Strategy — what this KPI measures

Measures purchasing quality: the number of quality complaints (LKM) on purchased goods/materials must stay within the allowed maximum per month.

Data sources & how they are merged

• Source: not present in the PO or PR TO GR exports. Values come from the kpi_manual_entries table, ready for a future LKM export or manual entry.

The full merged dataset is browsable on the Data page, including the merge explanation.

Monthly calculation — step by step

1. Sum the LKM entries recorded for the month.
2. Score is all-or-nothing against the standard.

Formula

REAL = number of LKM (quality complaints) in the month
%    = 100% if REAL ≤ 3 (standard "LKM max. 3"), otherwise 0%  — all-or-nothing
CAPAI = % × 15% (weight) → max 15 points

Month attribution

Entries are recorded against a specific month.

Edge cases & caveats

• No LKM export exists yet, so each active month is seeded with a best-case default of 0 complaints (full score). Replace these entries once real quality data is available.
• Months with no procurement activity stay blank ('–') and contribute nothing.

See the numbers

On the dashboard, click any REALvalue of this KPI to open the month's drill-down with every underlying row used in the calculation.